FAQs

Frequently Asked Questions

Usually, we will deliver download link and product key to your Email box within 5-10 Min after we receive your order, so please check if you left a correct Email address first. And, please check Spam/Junk folder if you didn't receive items in time. Rarely we will delay delivery, because sometimes the product is out of stock, and we need several hours to get it in stock from Microsoft. You can contact us via email (support@instant-key.com) to ask for your order status.
Yes youn install any Windows operating system with your language, our products are supported by multi-language installations files, you just need to download setup for your language.
  1. Please make sure the software on your PC is downloaded from our link.
  2. Please make sure you have installed correct version of software you have purchased (check for versions, example: Windows can be installed as Pro, Home, Enterprise, before you buy check the version of software, and then purchase same version you have)
  3. Please first remove any older versions of software (Office packages) when you want to install software you purchased from us
  4. If the steps above you have done, and the product key can't work still, please cut a screenshot of the error message and your system page screen, and sent it to us by Email, or live chat and we will check the issue and help you solve it as fast we can
Once you order a software licence , we will send you download link and product key to your Email box, after your payment is confirmed.

Yes, our software is genuine from Microsoft.

1. What types of licenses do you offer?

At Instant-Key.com, we offer a variety of software licenses, including Retail and Bind (OEM) licenses. Our selection covers popular software products like Microsoft Windows, Office, and specialized software such as AutoCAD and CorelDRAW.

2. What is the difference between Retail and Bind licenses?

  • Retail License: This license can be transferred from one device to another. It is ideal if you plan to upgrade your hardware or switch devices in the future. Retail licenses often come with broader support options from the software manufacturer.
  • Bind (OEM) License: This type of license is tied to a specific device and cannot be transferred. It's usually more affordable than retail licenses and is ideal for single-use cases where no future hardware changes are expected.

3. Why are your prices lower than other retailers?

We acquire our licenses through authorized distributors at wholesale prices, which allows us to offer them to you at lower rates. Additionally, we operate with lower overhead costs compared to traditional brick-and-mortar retailers, passing those savings on to you.

4. Are your licenses genuine?

Yes, all licenses sold on Instant-Key.com are 100% genuine and sourced from authorized distributors. We ensure the authenticity of each license by thoroughly verifying them before sale.

5. How are the licenses delivered?

Once your payment is confirmed, the license key will be delivered directly to your email address. In most cases, delivery is instantaneous, but it can take up to 24 hours, especially during high-demand periods.

6. What if I don’t receive my license within 24 hours?


If you don’t receive your license within 24 hours, please check your spam or junk email folder first. If it's not there, contact our support team through the Live Chat on our website or via email. We will promptly assist you in resolving the issue.

7. Can I get a fiscal invoice with VAT details?


Yes, we provide fiscal invoices that include VAT details upon request. During the checkout process, you will have the option to enter your company details, and an invoice will be automatically generated and sent to your email.

8. Do you provide physical CDs or USBs?


No, Instant-Key.com is a digital-only platform. We do not ship physical CDs or USBs. All products are delivered digitally, ensuring quick access and reducing environmental impact.

9. Do the licenses expire?


Most licenses sold on our website are perpetual and do not expire, meaning you can use them for as long as you wish. However, some products, particularly subscription-based services, may have expiration dates. Please check the product details before purchasing.

10. Are the licenses valid for tablets or mobile phones?


The validity of licenses on tablets or mobile phones depends on the specific software. Some products are designed exclusively for desktop or laptop use, while others may offer compatibility with mobile devices. Check the product specifications on our website for detailed information.

11. What should I do if I have a problem with my license?


If you encounter any issues with your license, please reach out to our support team through the Live Chat feature on our website or by emailing our customer service. We are committed to resolving any problems as quickly as possible to ensure your satisfaction.

For further inquiries or support, don’t hesitate to contact us through our Live Chat, available 24/7 on Instant-Key.com. We're here to help!

With every online/downloadable software license, we generally give installation instructions. Use "chat with us" to speak with a representative if you need assistance using a software package you bought from us.

The Remote Desktop Services license server issues client access licenses (CALs) to users and devices when they access the RD Session Host. You can activate the license server by using the Remote Desktop Licensing Manager.

INSTALL THE RD LICENSING ROLE

  • Sign into the server you want to use as the license server using an administrator account.
  • In Server Manager, click Roles Summary, and then click Add Roles. Click Next on the first page of the roles wizard.
  • Select Remote Desktop Services, and then click Next, and then Next on the Remote Desktop Services page.
  • Select Remote Desktop Licensing, and then click Next.
  • Configure the domain – select Configure a discovery scope for this license server, click This domain, and then click Next.
  • Click Install.

ACTIVATE THE LICENSE SERVER

  • Open the Remote Desktop Licensing Manager: click Start > Administrative Tools > Remote Desktop Services > Remote Desktop Licensing Manager.
  • Right-click the license server, and then click Activate Server.
  • Click Next on the welcome page.
  • For the connection method, select Automatic connection (recommended), and then click Next.
  • Enter your company information (your name, the company name, your geographic region), and then click Next.
  • Optionally enter any other company information (for example, email and company addresses), and then click Next.
  • Make sure that Start Install Licenses Wizard now is not selected (we’ll install the licenses in a later step), and then click Next.
  • Your license server is now ready to start issuing and managing licenses.
  • Mount SQL Server licensed setup file to the server.
  • Launch SQL Server “setup.exe”, select maintenance tab and select edition upgrade.    
  • Enter the licensed product Key and click next
  • Continue with running Edition Upgrade Rules
  • Select the instance name that you want to upgrade
  • Select upgrade to proceed with upgrade process and close it once successfully upgraded

Sometimes, a mistake in the email entered at checkout causes this to occur. For help, you can use "chat with us," "instant.key.com@gmail.com," or support@instant-key.com

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