Frequently Asked Questions

Usually, we will deliver download link and product key to your Email box within 5-10 Min after we receive your order, so please check if you left a correct Email address first. And, please check Spam/Junk folder if you didn't receive items in time. Rarely we will delay delivery, because sometimes the product is out of stock, and we need several hours to get it in stock from Microsoft. You can contact us via email (support@instant-key.com) to ask for your order status.
Yes youn install any Windows operating system with your language, our products are supported by multi-language installations files, you just need to download setup for your language.
  1. Please make sure the software on your PC is downloaded from our link.
  2. Please make sure you have installed correct version of software you have purchased (check for versions, example: Windows can be installed as Pro, Home, Enterprise, before you buy check the version of software, and then purchase same version you have)
  3. Please first remove any older versions of software (Office packages) when you want to install software you purchased from us
  4. If the steps above you have done, and the product key can't work still, please cut a screenshot of the error message and your system page screen, and sent it to us by Email, or live chat and we will check the issue and help you solve it as fast we can
Once you order a software licence , we will send you download link and product key to your Email box, after your payment is confirmed.

Yes, our software is genuine from Microsoft.

With every online/downloadable software license, we generally give installation instructions. Use "chat with us" to speak with a representative if you need assistance using a software package you bought from us.

The Remote Desktop Services license server issues client access licenses (CALs) to users and devices when they access the RD Session Host. You can activate the license server by using the Remote Desktop Licensing Manager.


  • Sign into the server you want to use as the license server using an administrator account.
  • In Server Manager, click Roles Summary, and then click Add Roles. Click Next on the first page of the roles wizard.
  • Select Remote Desktop Services, and then click Next, and then Next on the Remote Desktop Services page.
  • Select Remote Desktop Licensing, and then click Next.
  • Configure the domain – select Configure a discovery scope for this license server, click This domain, and then click Next.
  • Click Install.


  • Open the Remote Desktop Licensing Manager: click Start > Administrative Tools > Remote Desktop Services > Remote Desktop Licensing Manager.
  • Right-click the license server, and then click Activate Server.
  • Click Next on the welcome page.
  • For the connection method, select Automatic connection (recommended), and then click Next.
  • Enter your company information (your name, the company name, your geographic region), and then click Next.
  • Optionally enter any other company information (for example, email and company addresses), and then click Next.
  • Make sure that Start Install Licenses Wizard now is not selected (we’ll install the licenses in a later step), and then click Next.
  • Your license server is now ready to start issuing and managing licenses.
  • Mount SQL Server licensed setup file to the server.
  • Launch SQL Server “setup.exe”, select maintenance tab and select edition upgrade.    
  • Enter the licensed product Key and click next
  • Continue with running Edition Upgrade Rules
  • Select the instance name that you want to upgrade
  • Select upgrade to proceed with upgrade process and close it once successfully upgraded

Sometimes, a mistake in the email entered at checkout causes this to occur. For help, you can use "chat with us," "instant.key.com@gmail.com," or support@instant-key.com

Office 2016, Office 2019 and Office 2021, suites are available as a one-time purchase for use on a single or 5 PC's. Office 365 is a cloud-based subscription from Microsoft with a lifetime experience.