Refund & Returns Policy – Instant-Key.com

Thank you for shopping at Instant Key Software.
Please review this Refund Policy carefully before making a purchase.

Because all products sold on this website are digital products delivered electronically, refund requests are reviewed according to the conditions set out below.

1. Refund Eligibility

A refund may be approved in the following circumstances:

  • The license key is invalid or unusable, and the issue cannot be resolved by our support team after verification.
  • The product delivered does not match the product purchased due to an error on our part.
  • The customer did not receive the license key after successful payment confirmation.

2. Non-Refundable Cases

Refunds will not be granted in the following situations:

  • The license key has been successfully activated and functions as described.
  • The issue is caused by device incompatibility, unsupported software versions, or failure to meet the system requirements listed on the product page.
  • The wrong product was purchased by mistake.
  • The request is based on a change of mind or personal preference.

3. How to Request a Refund

To request a refund, the customer must either submit a support ticket through the website or contact us by email at
support@instant-key.com.

The request must include the order number and a clear explanation of the issue. In some cases, a screenshot or photo showing the activation problem may be required for verification.

4. Review and Processing

Refund requests are reviewed by our support team within 1 to 3 business days.
If approved, the refund will be issued to the original payment method used at checkout. The time required for the refund to appear may vary depending on the payment provider.

5. Replacement

If a product key is confirmed to be invalid or incorrectly delivered, we may offer a replacement before issuing a refund where appropriate.

6. Contact

If you have any questions regarding this Refund Policy, please contact us:

Business Name: Instant Key Software
Legal Entity: Instant Key Software LLC
Email: support@instant-key.com
Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States

home
categories
0 cart