Frequently Asked Questions
What is the difference between Office 2016/2019/2021 and Office/Microsoft 365?
Office 2016, Office 2019 and Office 2021, suites are available as a one-time purchase for use on a single or 5 PC's. Office 365 is a cloud-based subscription from Microsoft with a lifetime experience.
How To Convert SQL Server Evaluation To Licensed Edition
- Mount SQL Server licensed setup file to the server.
- Launch SQL Server “setup.exe”, select maintenance tab and select edition upgrade.
- Enter the licensed product Key and click next
- Continue with running Edition Upgrade Rules
- Select the instance name that you want to upgrade
- Select upgrade to proceed with upgrade process and close it once successfully upgraded
I haven’t received a receipt with my purchase and i cannot login with my email what do i do? 
Sometimes, a mistake in the email entered at checkout causes this to occur. For help, you can use "chat with us," "[email protected]," or [email protected]
How To Activate The RDS Server License In Windows Server 2016 And 2019
The Remote Desktop Services license server issues client access licenses (CALs) to users and devices when they access the RD Session Host. You can activate the license server by using the Remote Desktop Licensing Manager.
INSTALL THE RD LICENSING ROLE
- Sign into the server you want to use as the license server using an administrator account.
- In Server Manager, click Roles Summary, and then click Add Roles. Click Next on the first page of the roles wizard.
- Select Remote Desktop Services, and then click Next, and then Next on the Remote Desktop Services page.
- Select Remote Desktop Licensing, and then click Next.
- Configure the domain – select Configure a discovery scope for this license server, click This domain, and then click Next.
- Click Install.
ACTIVATE THE LICENSE SERVER
- Open the Remote Desktop Licensing Manager: click Start > Administrative Tools > Remote Desktop Services > Remote Desktop Licensing Manager.
- Right-click the license server, and then click Activate Server.
- Click Next on the welcome page.
- For the connection method, select Automatic connection (recommended), and then click Next.
- Enter your company information (your name, the company name, your geographic region), and then click Next.
- Optionally enter any other company information (for example, email and company addresses), and then click Next.
- Make sure that Start Install Licenses Wizard now is not selected (we’ll install the licenses in a later step), and then click Next.
- Your license server is now ready to start issuing and managing licenses.
Where can i find the serial number or license key i just purchased? 
Immediately following a purchase, license keys and serial numbers are sent by email; after a purchase, licenses are sent by email within five minutes, and we are accessible around-the-clock. After 3–4 hours Greenwich Mean Time (GMT), licensing orders placed on the weekend are filled.
How do i get help with my installation?
With every online/downloadable software license, we generally give installation instructions. Use "chat with us" to speak with a representative if you need assistance using a software package you bought from us.
Are the licenses provided by instant-key genuine from Microsoft ?
Yes, our software is genuine from Microsoft.